Support
Contact us
Use the form or email [support email]. Tell us your phone model, your Nesta version (You → About) and what happened. Please do not send health details we do not need.
Common questions
My sign-in code has not arrived
Codes arrive within a minute. Check your spam or promotions folder, and that the email address is spelled correctly. You can ask for a new code after 30 seconds. Each code works for 10 minutes.
I forgot my password
On the sign-in screen, tap Forgot password?, enter your email and follow the 6-digit code. If you signed up with Apple or Google, you have no Nesta password: use that button instead.
I see "Please sign in again"
For your security, Nesta signs you out when your password changes or a session looks unsafe. Sign in again; your data is safe in your account.
How do I cancel my subscription?
In the App Store or Google Play, not in Nesta. Steps: Refunds and cancellation.
How do I delete my account?
You → Delete all my data, or see Delete your account.
How do I get a copy of my data?
You → Export my data creates a file you can save or share with your provider.
What does Nesta AI share?
See How Nesta AI works. It is off unless you switch it on.